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Red Dog’s Roofing is a premier roofing company that services Worcester and Middlesex Counties and surrounding communities. Red Dog’s Roofing is a rapidly growing company with an office in Massachusetts and now Florida. We offer our customer’s superior customer service and high-quality craftsmanship. Our team is dedicated to helping move the roofing industry forward with complete transparency and implementing best industry practices.

Overview:

We are currently seeking a highly motivated and dedicated Call Center Representative to assist our team in our continued growth within the roofing industry. As a part of our team, you will be responsible for answering phone calls, completing outbound phone calls, scheduling appointments, entering data in our CRM software, assisting customers with questions and concerns, completing customer surveys, and other administrative tasks.

Full Time position available

Full time Benefits:

  • PTO
  • Health, Vision, and Dental Coverage
  • Paid Holidays

Requirements:

  • Customer service experience
  • Scheduling and appointment setting experience preferred
  • CRM software or other database software experience preferred
  • High volume call center experience preferred. Inbound and outbound customer service and telemarketing experience beneficial
  • This individual must be honest, trustworthy and a great team player!
  • Must have a positive attitude and a desire to work hard and exceed expectations.
  • Must successfully complete a background check

Qualifications:

The right candidate must work well in a fast paced environment, and remain organized. This individual must have a positive attitude and be a team player. Having great written and communication skills and the ability to create a positive experience for customers is required.

Job Type: Full-time

Pay: $15-16 per hour to start


Salary (in USD)

$15 to 16 Per Hour

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